Refund policy

Return & Refund Policy

At TrendMela.pk, customer satisfaction is our priority.

  • Eligible products can be returned within 14 days of delivery.
  • Products must be unused, in their original condition, and in the original packaging.
  • Items that are damaged due to misuse or normal wear are not eligible for return.
  • Once we receive and inspect the returned item, we will notify you of the approval status.
  • Approved refunds will be processed using the original payment method or another agreed method.
  • Shipping charges are non-refundable, unless the product received is damaged, defective, or incorrect.
  • If you receive the wrong or a damaged product, please contact us within 48 hours of delivery with photos for quick assistance.

For any return or refund request, please contact our customer support team before sending the product back.